Patient Financial Navigator

Summit Healthcare; Show Low, Northern (AZ, KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Summit Hospital in Show Low, AZ is seeking a Patient Financial Advocate to help patients access financial resources, estimate insurance copays, and obtain prior authorizations for services. This on-site role collaborates with Social Services and the Patient Financial Services team to resolve balances and set up payment plans.

The ideal candidate has at least a high school diploma and strong communication skills, with experience in health-related settings preferred.

Qualifications

• Excellent communication and customer-service abilities.
• Ability to explain complex financial information clearly to patients.
• Strong interpersonal skills and cultural sensitivity.
• Ability to multitask and manage time effectively.

Responsibilities

• Assist patients and families in exploring financial assistance options.
• Provide guidance on insurance and estimated copay amounts.
• Aid patients in obtaining prior authorizations for services.
• Develop and discuss payment plans with patients to resolve balances.
• Coordinate with Patient Financial Services and pharmacy programs as needed.

Skills

Communication skills

Customer service

Financial counseling

Interpersonal skills

Education

High school diploma or equivalent

Job description

Summit Hospital in Show Low, AZ is seeking a Patient Financial Advocate to help patients access financial resources, estimate insurance copays, and obtain prior authorizations for services. This on-site role collaborates with Social Services and the Patient Financial Services team to resolve balances and set up payment plans.

The ideal candidate has at least a high school diploma and strong communication skills, with experience in health-related settings preferred.