Patient Financial Navigator

Mayo Foundation for Medical Education and Research; Rochester (MN); On-site; USD 34,440 - 46,838; Full time

Benefits offered by this job

Medical plan options

Dental coverage or reimbursement acct

Vision plan

Pre-Tax savings: HSA/FSAs

Retirement package

Job summary

Mayo Foundation for Medical Education and Research in Rochester, MN seeks a Financial Counselor to assist patients with financial clearance before, during, or after treatment. You will update insurance and demographic data in the Epic system and help patients understand options for paying co-pays, deductibles, and self-pay balances.

Requirements include a high school diploma or GED (Bachelor’s degree preferred) and experience in healthcare or patient financial services.

Qualifications

• High School Diploma or GED required or bachelor’s degree preferred.
• Experience in healthcare or patient financial services is valued.
• Knowledge of Epic RC/EMR system preferred.

Responsibilities

• Assist patients with financial clearance before/during/after treatment.
• Update insurance, financial, and demographic information in the Epic system.
• Explain options to cover financial obligations including co-pays, deductibles, and co-insurance.

Skills

Customer service

Insurance verification

Financial counseling

Communication skills

Attention to detail

Education

High School Diploma or GED

Bachelor's degree

Tools

Epic RC/EMR

Job description

Mayo Foundation for Medical Education and Research in Rochester, MN seeks a Financial Counselor to assist patients with financial clearance before, during, or after treatment. You will update insurance and demographic data in the Epic system and help patients understand options for paying co-pays, deductibles, and self-pay balances.

Requirements include a high school diploma or GED (Bachelor’s degree preferred) and experience in healthcare or patient financial services.