Patient Financial Navigator

Adventist Health Portland; Portland (OR); On-site; USD 26,000 - 39,000; Full time

Job summary

Adventist Health Portland is seeking a Specialist in Portland, OR to serve as the SME for insurance questions, manage patient responsibility estimates and POS collections, and assist with financial assistance applications.

You will partner with Medicaid eligibility vendor, educate patients on benefits and payment options, and provide cross coverage to ensure accurate statements and responsive service, contributing to timely cash flow.

Qualifications

• High School Education/GED or equivalent is required.
• Associate’s/Technical Degree or equivalent combination is preferred.
• Five years’ patient access experience is preferred.

Responsibilities

• Performs benefit reviews and determines patient financial liability including charity eligibility.
• Collects patient responsibility and arranges payment plans.
• Enters and explains insurance benefits and EOBs to patients.
• Coordinates with Medicaid eligibility vendor and care management when applicable.
• Provides cross coverage to other patient access sites.

Skills

Customer service

Communication

Education

High School Diploma or GED

Associate's/Technical Degree (preferred)

Job description

Adventist Health Portland is seeking a Specialist in Portland, OR to serve as the SME for insurance questions, manage patient responsibility estimates and POS collections, and assist with financial assistance applications.

You will partner with Medicaid eligibility vendor, educate patients on benefits and payment options, and provide cross coverage to ensure accurate statements and responsive service, contributing to timely cash flow.