Patient Financial Navigator

100 Albany Med Health System; Layton (UT); On-site; USD 46,215 - 60,080; Full time

Benefits offered by this job

Excellent health care coverage

Wide array of wellness services

Job summary

Albany Med Health System is seeking a Financial Counselor I for its Physicians Billing department in Layton, Utah. This position involves providing financial counseling across multiple practice locations and managing significant Self-Pay Accounts Receivable. Candidates must have strong customer service skills, attention to detail, and a high school education or equivalent experience.

The role includes facilitating financial assistance for patients and requires solid PC skills. The company offers excellent healthcare coverage and various wellness programs.

Qualifications

• High School Graduate or equivalent with at least 2 years applicable experience.
• Working knowledge of computer‑based applications.
• Strong attention to detail and ability to use sound judgment.

Responsibilities

• Provide financial counseling for uninsured or underinsured patients.
• Assist patients with application forms and requirements.
• Manage Financial Assistance work queues and ensure timely processing.

Skills

Customer service skills

Attention to detail

Organizational skills

Communication skills

PC/keyboard skills

Education

High School Graduate or equivalent

Associate of Applied Science degree

Job description

Albany Med Health System is seeking a Financial Counselor I for its Physicians Billing department in Layton, Utah. This position involves providing financial counseling across multiple practice locations and managing significant Self-Pay Accounts Receivable. Candidates must have strong customer service skills, attention to detail, and a high school education or equivalent experience.

The role includes facilitating financial assistance for patients and requires solid PC skills. The company offers excellent healthcare coverage and various wellness programs.