Patient Financial Navigator

Firstsource Healthcare; Carrollton (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Paid Time Off

Job summary

FirstsourceSolutions USA, LLC in Carrollton, GA is seeking a dedicated Patient Eligibility Screening Specialist to join our hospital team. The role involves reviewing census, identifying self-pay patients, and initiating eligibility applications at bedside.

You will screen patients referred for State, County, and/or Federal programs, coordinate enrollment, and document results in hospital systems while maintaining confidentiality and professional standards.

Qualifications

• High School Diploma or equivalent required.
• 1 – 3 years’ experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
• Previous customer service experience preferred.
• Must have basic computer skills.

Responsibilities

• Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
• Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
• Initiate the application process bedside when possible.
• Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
• Have reliable transportation to assist with coverage onsite and at nearby sites when needed.
• Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
• Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
• Records all patient information on the designated in-house screening sheet.
• Document the results of the screening in the onsite tracking tool and hospital computer system.
• Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.

Education

High School Diploma or equivalent

Job description

FirstsourceSolutions USA, LLC in Carrollton, GA is seeking a dedicated Patient Eligibility Screening Specialist to join our hospital team. The role involves reviewing census, identifying self-pay patients, and initiating eligibility applications at bedside.

You will screen patients referred for State, County, and/or Federal programs, coordinate enrollment, and document results in hospital systems while maintaining confidentiality and professional standards.