Patient Financial Navigator

Florida Cancer Specialists & Research Institute; Cape Coral (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Florida Cancer Specialists & Research Institute is seeking a Patient Financial Navigator to help patients understand and manage their financial responsibilities. You will review insurance benefits, verify coverage in OncoEMR and Centricity, and ensure services are coded correctly for diagnosis and coverage.

The role requires a High School Diploma or GED, healthcare exposure, and strong communication skills.

Qualifications

• High School Diploma or GED required.
• Experience in a healthcare setting preferred.
• Excellent verbal and written communication skills.
• Knowledge of insurance processes and ICD-10 codes.
• Ability to calculate and collect patient financial responsibility.

Responsibilities

• Monitor and collect patients' financial responsibilities.
• Maintain up-to-date insurance benefits in OncoEMR and Centricity; verify diagnosis and coverage.
• Perform daily Managed Care and Patient Financial Navigator tasks.

Skills

Verbal communication

Written communication

Healthcare experience

Insurance terminology

ICD-10 coding

Education

High School Diploma or GED

Job description

Date Posted:2026-09-03Country:United States of AmericaLocation:Cay West OfficeWHY JOIN FCSAt Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.A LITTLE BIT ABOUT FCSSince 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.Come join us today!RESPONSIBILITIESResponsible for monitoring and collecting the financial responsibilities of our patients.The Patient Financial Navigator must keep patients’ insurance benefits up to date in OncoEMR and Centricity and view the patients’ services for diagnosis and insurance coverage appropriateness.Also performs the daily tasks of Managed Care and Patient Financial NavigatorQUALIFICATIONSHigh School Diploma or GED. -Experience working in a healthcare field, preferably in a clinical setting or business office is required.Excellent verbal and communication skills needed.Insurance knowledge requirements including:Understanding of medical terminologyManaged care authorization processICD10 codesCollection experienceAbility to calculate and collect patients’ responsibility and insurance co-pay/coinsuranceSCREENINGS – Background, drug, and nicotine screensSafeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.EEOCFlorida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ( [e-mail] ) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.