Financial Counselor Team Lead

Florida Cancer Specialists & Research Institute; Brandon (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Florida Cancer Specialists & Research Institute in Brandon, FL is seeking a Patient Financial Navigator Team Lead to support managed care operations. The role involves organizing workflows, training staff, and serving as a resource for staff and patients navigating insurance and billing issues.

Candidates should have a high school diploma, healthcare experience, and knowledge of medical terminology and managed care processes.

Qualifications

• High School Diploma or GED required.
• Healthcare field experience preferred.
• Knowledge of medical terminology and managed care processes helpful.
• Ability to calculate and collect patients' financial responsibility and insurance co-pays.

Responsibilities

• Assist in organizing and implementing all aspects related to Managed Care/Patient Financial Navigator Team Lead.
• Act as resource person for staff and patients in resolving Managed Care issues.
• Travel to other FCS locations as needed and support office staff.

Skills

Verbal communication

Communication skills

Healthcare knowledge

Education

High School Diploma or GED

Tools

Centricity EMR

Job description

Date Posted:2026-08-05Country:United States of AmericaLocation:Brandon Cancer CenterWHY JOIN FCSAt Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.A LITTLE BIT ABOUT FCSSince 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.Come join us today!RESPONSIBILITIESResponsible to assist in the organization and implementation of all aspects related to Managed Care/Patient Financial Navigator Team LeadAct as Team Lead for assigned staff including Trainers, Floats and newly acquired Managed Care Staff.Act as a resource person for all office staff and patients in resolving Managed Care issues.performs the daily tasks of Patient Financial Navigator, acting as Float and/or Trainer as necessary in any assigned Florida Cancer Specialist (FCS) office.This position does require travel and stay overnight at other FCS locations, as needed.QUALIFICATIONSHigh School Diploma or GED. -Experience working in a healthcare field (preferably in a clinical setting or business office) is required. -Excellent verbal and communication skills needed. -Insurance knowledge requirements include: understanding of medical terminology, managed care authorization process, ICD and CPT codes, ability to calculate and collect patients' financial responsibility and insurance co-pay/coinsurance. -Onco/EMR and Centricity experience a plus.#LI-AL1#FCS-REVSCREENINGS – Background, drug, and nicotine screensSafeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.EEOCFlorida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ( [e-mail] ) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.