Patient Financial Engagement Specialist

Hcmar; Indiana (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Flexible scheduling

Supportive team culture

Job summary

A healthcare revenue cycle company in Indiana is looking for a Patient Collections Representative. The role focuses on managing patient billing inquiries with professionalism and empathy. Responsibilities include processing payments, clarifying billing concerns, and ensuring compliance with HIPAA regulations. The ideal candidate should demonstrate excellent communication skills, technical proficiency in software systems, and a commitment to patient confidentiality. Join a supportive environment committed to improving patient financial experiences.

Qualifications

• Availability during designated working hours is essential.
• Ability to navigate multiple software systems (e.g., EMR platforms).
• Exceptional customer service skills and phone handling.
• Maintains strict patient confidentiality in accordance with HIPAA.

Responsibilities

• Address billing inquiries with professionalism and empathy.
• Process payments and educate patients on financial responsibilities.
• Research and resolve billing inquiries effectively.
• Engage patients and resolve issues at first contact.

Skills

Exceptional verbal and written communication

Strong analytical skills

Problem-solving skills

Technical proficiency in software systems

Job description

A healthcare revenue cycle company in Indiana is looking for a Patient Collections Representative. The role focuses on managing patient billing inquiries with professionalism and empathy. Responsibilities include processing payments, clarifying billing concerns, and ensuring compliance with HIPAA regulations. The ideal candidate should demonstrate excellent communication skills, technical proficiency in software systems, and a commitment to patient confidentiality. Join a supportive environment committed to improving patient financial experiences.