Patient Financial Counselor – Insurance & Payments

Baptist Health; Kilby (AL); Sur place; USD 42 000 - 62 000; Plein temps

Résumé du poste

Baptist Health (Alabama) is seeking a Financial Information Counselor to verify insurance benefits and explain treatment costs. You will provide financial counseling to patients, discuss financial responsibility, collect payments, and initiate financial assistance when needed.

The role also involves coordinating with clinical staff to secure prior authorizations and ensuring timely communication of pre-certifications and authorizations across departments.

Qualifications

• High school diploma or equivalent required.
• Associate degree in healthcare or business preferred.
• Bilingual English/Spanish desirable.
• 2 years hospital billing, medical office, or collections experience preferred.
• Experience with Medicare/Medicaid, Commercial payers eligibility systems required.

Responsabilités

• Verify and discuss patient insurance benefits and treatment costs.
• Provide financial counseling for all patients and explain financial responsibility.
• Collect payments and initiate financial assistance applications.
• Coordinate with providers to secure prior authorizations and communicate status.

Connaissances

Interpersonal skills

Analytical problem solving

Basic math skills

Microsoft Office (Word, Excel, PowerPt

Public relations

Formation

High school diploma or equivalent

Associate's degree in healthcare or business

Outils

Medicare/Medicaid eligibility systems

Billing software

Description du poste

Baptist Health (Alabama) is seeking a Financial Information Counselor to verify insurance benefits and explain treatment costs. You will provide financial counseling to patients, discuss financial responsibility, collect payments, and initiate financial assistance when needed.

The role also involves coordinating with clinical staff to secure prior authorizations and ensuring timely communication of pre-certifications and authorizations across departments.