Patient Financial Counselor — Billing & Benefits

Baptist Health - Central Alabama; Montgomery (AL); On-site; USD 25,000 - 36,000; Part time

Job summary

Baptist Health - Central Alabama is seeking a Financial Information Counselor PRN to verify patient insurance benefits, estimate treatment costs, and prepare financial forms for treatment and imaging services. The counselor works with clinical staff to secure prior authorizations and communicates patient financial responsibilities.

The role requires a high school diploma, an associate degree preferred, and bilingual English/Spanish desirable, with experience in hospital billing and payer

Qualifications

• High school graduate or equivalent required.
• Associate's degree in healthcare or business related field preferred.
• Bilingual capability (English/Spanish) desirable.
• Previous experience with use of Medicare, Medicaid, Commercial, and HMO payers eligibility systems required.
• Previous hospital insurance billing and collecting experience preferred.
• MCC requires at least 2 years experience in a medical business office, patient access, medical billing, or collections department.

Responsibilities

• Verification and discussion of patient's insurance benefits, treatment costs estimates, and other business forms as needed for treatment and imaging services.
• Complete financial counseling services for all patients.
• Advise patients of their financial responsibility, collect payments, and initiate any financial assistance applications and forms as needed.
• Work with providers and other clinical staff to secure prior authorizations of services, and maintain the process for authorizations ensuring that finalized pre-certifications and authorizations are communicated appropriately to all departments in a timely manner.
• Identify alternative sources of payment, arrange payment schedules for medical services, identify returning patients with accounts in bad debt and collect point of service payments as appropriate from insured patients.
• This position may have additional duties assigned that are within scope of the role.

Skills

Interpersonal skills

Public relations

Communication skills

Math skills

Organization

Time management

Customer service

Education

High school diploma

Associate degree (healthcare/business)

Tools

Word

Excel

PowerPoint

GroupWise

Job description

Baptist Health - Central Alabama is seeking a Financial Information Counselor PRN to verify patient insurance benefits, estimate treatment costs, and prepare financial forms for treatment and imaging services. The counselor works with clinical staff to secure prior authorizations and communicates patient financial responsibilities.

The role requires a high school diploma, an associate degree preferred, and bilingual English/Spanish desirable, with experience in hospital billing and payer