Patient Financial Counselor: Insurance & Financial Aid

FHLB Des Moines; Seattle (WA); On-site; USD 30,692 - 43,890; Full time

Job summary

UW Medicine Insurance Eligibility and Financial Counseling Services (IECS) seeks a Financial Counselor for 100% FTE in Seattle. The role starts onsite at Harborview for 6 months with potential hybrid work later, handling insurance screening, Medicaid/Medicaid Expansion, Medicare Part D, and price estimates.

You will assist patients with financial options and guide referrals. Day-to-day duties include interviewing patients, applying for health exchanges, managing confidentiality, and documenting

Qualifications

• Interview patients to determine insurance opportunities and eligibility.
• Experience in a medical office setting preferred.
• Ability to manage high volume inquiries and document in Epic.

Responsibilities

• Interview patients and determine insurance opportunities.
• Complete applications including Medicaid/Medicare docs.
• Manage high volume phone inquiries and referrals.
• Process UW Medicine Financial Assistance applications.

Skills

Interview patients

Financial counseling

Phone etiquette

Education

High school diploma or GED

Job description

UW Medicine Insurance Eligibility and Financial Counseling Services (IECS) seeks a Financial Counselor for 100% FTE in Seattle. The role starts onsite at Harborview for 6 months with potential hybrid work later, handling insurance screening, Medicaid/Medicaid Expansion, Medicare Part D, and price estimates.

You will assist patients with financial options and guide referrals. Day-to-day duties include interviewing patients, applying for health exchanges, managing confidentiality, and documenting