Front Desk Patient Financial Counselor — Part-Time

University of Washington Medical Center; Seattle (WA); On-site; USD 15,000 - 21,000; Part time

Job summary

UW Medicine's Insurance Eligibility and Financial Counseling Services Team (IECS) seeks a Part-time Patient Financial Counselor - Front Desk Patient Support for Harborview Medical Center. This onsite role schedules patients and identifies funding opportunities to support our patient financial services goals.

You will deliver prompt insurance clearance, act as a patient advocate, and coordinate with the billing department while safeguarding privacy.

Qualifications

• High school diploma or GED certificate.
• One year of experience in a medical office setting.

Responsibilities

• Schedule patients and determine appropriate financial assistance opportunities
• Manage all aspects of UW Medicine’s Financial Assistance front-desk processes
• Appropriately access patient’s needs and potential funding
• Document the progress of each case in Epic notes
• Act as a liaison to the billing department
• Demonstrates knowledge and understanding of patient privacy rights
• Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties for authorized purposes only

Education

High school diploma or GED

Job description

UW Medicine's Insurance Eligibility and Financial Counseling Services Team (IECS) seeks a Part-time Patient Financial Counselor - Front Desk Patient Support for Harborview Medical Center. This onsite role schedules patients and identifies funding opportunities to support our patient financial services goals.

You will deliver prompt insurance clearance, act as a patient advocate, and coordinate with the billing department while safeguarding privacy.