Patient Financial Counselor II - Emergency Dept

Loma Linda University Health; Loma Linda (CA); Presencial; USD 55.000 - 72.000; Jornada completa

Descripción de la vacante

Loma Linda University Health is seeking a Financial Counselor 2-ED to assist patients in our Emergency and Advanced Urgent Care departments with the financial process from initial assessment to discharge or admission.

You will verify benefits, determine eligibility, secure payer authorizations, and coordinate documentation with payers, PCPs and RN service coordinators while ensuring accurate, compassionate service for patients and families.

Formación

• Minimum three years customer service experience.
• Prefer hospital-based registration or Managed Care experience.
• Experience with Federal, State, and County eligibility regulations preferred.

Responsabilidades

• Assist patients navigating financial process from MSE to discharge/admission.
• Verify benefits, eligibility and obtain payer authorization.
• Communicate with payers, PCP, and RN service coordinators as necessary.
• Create and execute financial contracts with patients and payers for both facility and professional services.
• Support services for all LLUH affiliated hospitals.

Conocimientos

Customer service

English communication

Microsoft Office

Attention to detail

Prioritization

Herramientas

Microsoft Office

Descripción del empleo

Loma Linda University Health is seeking a Financial Counselor 2-ED to assist patients in our Emergency and Advanced Urgent Care departments with the financial process from initial assessment to discharge or admission.

You will verify benefits, determine eligibility, secure payer authorizations, and coordinate documentation with payers, PCPs and RN service coordinators while ensuring accurate, compassionate service for patients and families.