Patient Financial Counselor — Hospital Billing & Support

Lifepoint Health; Highland Hills (OH); Vor Ort; USD 40.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical and dental

Vision plans

Health savings account

Paid time off

Disability insurance

Tuition reimbursement

401(k) matching

Employee assistance

Professional development

Zusammenfassung

Columbus Springs - Dublin, part of Lifepoint Health, seeks a Financial Counselor to manage patient accounts, counsel on admissions, and guide payment options. The role emphasizes accuracy, confidentiality, and strong customer service within a hospital setting in Dublin, OH.

The position requires basic bookkeeping experience, familiarity with patient financial services systems, and solid communication skills to support patients and families through billing and payment decisions.

Qualifikationen

• High school diploma required; advanced education preferred.
• Proficient in use of software programs.
• Excellent customer service and telephone skills a must.
• Minimum of one year of business or related experience including bookkeeping with use of calculating equipment and collection of monies is required.
• Hospital or medical business office experience preferred.
• Medical terminology preferred.

Aufgaben

• Counsels patients to establish payment methods and collects self-pay monies.
• Obtains missing information prior to admission and informs patients of owed amounts.
• Interprets insurance provisions and calculates self-pay portions.
• Maintains records and handles deposits and daily cash reports.
• Ensures compliance with regulatory requirements and maintains equipment.

Kenntnisse

Customer service

Telephone skills

Software proficiency

Bookkeeping

Communication

Ausbildung

High school diploma

Advanced education preferred

Tools

Paragon

Accounting software

Jobbeschreibung

Columbus Springs - Dublin, part of Lifepoint Health, seeks a Financial Counselor to manage patient accounts, counsel on admissions, and guide payment options. The role emphasizes accuracy, confidentiality, and strong customer service within a hospital setting in Dublin, OH.

The position requires basic bookkeeping experience, familiarity with patient financial services systems, and solid communication skills to support patients and families through billing and payment decisions.