Patient Financial Counselor – Inpatient Billing & Payments

Ensemble Health Partners; Sidmouth; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Bonus incentives

Paid certifications

Tuition reimbursement

Comprehensive benefits

Career advancement

Job summary

Ensemble Health Partners is seeking a Financial Counseling Specialist to assist patients with understanding and managing their medical financial obligations on-site at Adena - ARMC in Chillicothe, OH. The role focuses on reviewing benefits, estimating patient liabilities, and arranging payment plans with a patient-centered approach.

Responsibilities include insurance verification, charity processing assistance, and daily follow-ups to ensure accurate liability assessments while maintaining

Qualifications

• 1+ years of customer service experience.
• High School Diploma/GED
• CRCR (Certified Revenue Cycle Representative)
• Required within 6 months of hire (Company Paid)

Responsibilities

• Assist patients in understanding and managing their financial obligations related to healthcare services.
• Review benefits, estimate patient liabilities, and facilitate payment arrangements.
• Assess patient insurance and financial information to determine liability.
• Coordinate with eligibility specialists for insurance verification and charity processing.
• Run daily census to identify potential eligibility and support follow-ups.
• Document accounts with patient liabilities and communicate options to pay.

Skills

Customer service

Education

High School Diploma/GED

CRCR (Certified Revenue Cycle Representative)

Job description

Ensemble Health Partners is seeking a Financial Counseling Specialist to assist patients with understanding and managing their medical financial obligations on-site at Adena - ARMC in Chillicothe, OH. The role focuses on reviewing benefits, estimating patient liabilities, and arranging payment plans with a patient-centered approach.

Responsibilities include insurance verification, charity processing assistance, and daily follow-ups to ensure accurate liability assessments while maintaining