Patient Financial Advocate – Clearance & Payer Expert

Grady Health System; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Tuition reimbursement

Job summary

Grady Health System in Atlanta, GA seeks a Financial Counselor to conduct comprehensive patient interviews, verify third-party coverage, and determine eligibility for Grady's Financial Assistance Program. You will explain discounts, obtain signatures, and enter data into Epic with accuracy.

This role supports timely financial clearance for admissions and procedures. Experience with patient communication, call-center support, and third-party payer coordination is preferred.

Qualifications

• Interviews with patients to determine eligibility for financial assistance.
• Assists with third party payer and eligibility requests.
• Verifies payer information and coordinates benefits.
• Explains discounts and patient financial responsibility.

Responsibilities

• Interacts with patients and families about financial clearance.
• Conducts interviews to assess eligibility for Grady's Financial Assistance Program.
• Verifies third party coverage and obtains authorizations.
• Completes registrations and updates Epic with accurate data.
• Completes applications for Medicaid or other programs as appropriate.

Skills

Patient interaction

Call center support

Financial clearance

Epic knowledge

Tools

Epic

Job description

Grady Health System in Atlanta, GA seeks a Financial Counselor to conduct comprehensive patient interviews, verify third-party coverage, and determine eligibility for Grady's Financial Assistance Program. You will explain discounts, obtain signatures, and enter data into Epic with accuracy.

This role supports timely financial clearance for admissions and procedures. Experience with patient communication, call-center support, and third-party payer coordination is preferred.