Patient Financial Counselor - Billing & Collections

UF Health; Ocala (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

UF Health in Ocala, FL seeks a billing specialist to support patient accounts and professional services billing. You will enter charges, apply coding rules, verify insurance, obtain authorizations, review patient details, and provide financial counseling to patients.

Key responsibilities include resolving front-end edits and rejections, communicating with internal and external customers, and supporting multiple UFHP practices as needed to ensure timely collections and accurate billing.

Qualifications

• High school diploma or equivalent required.
• Two years of business, financial, or physician practice experience required, preferably in patient accounts, billing, or collections.
• Knowledge of CPT and diagnosis coding preferred.
• Experience with the EPIC system preferred.
• A four-year degree may substitute for two years of required experience.
• An associate degree or equivalent coursework may substitute for one year of required experience.

Responsibilities

• Enter charges and apply coding/billing rules.
• Maximize collections and verify insurance.
• Obtain authorizations for services.
• Review patient account detail and provide financial counseling to patients.
• Resolve front-end edits, rejections, and information requests to achieve practice goals.

Skills

Communication skills

Organization

Problem-solving

Teamwork

Customer service

Education

High school diploma or equivalent

Associate degree substitution

Bachelor's degree substitution

Tools

EPIC system

Job description

UF Health in Ocala, FL seeks a billing specialist to support patient accounts and professional services billing. You will enter charges, apply coding rules, verify insurance, obtain authorizations, review patient details, and provide financial counseling to patients.

Key responsibilities include resolving front-end edits and rejections, communicating with internal and external customers, and supporting multiple UFHP practices as needed to ensure timely collections and accurate billing.