Patient Financial Counselor - Billing & Collections

TMC Bonham; Bonham (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

TMC Bonham Hospital is a 25-bed critical access facility offering inpatient and outpatient services, with 24-hour emergency care. The Financial Counselor will manage billing, collections, and follow-up, helping patients navigate billing and payment options while communicating with third-party payers as needed.

Ideal candidates will have at least one year of healthcare billing experience, solid numeric skills, and strong customer-service abilities to support patients through the billing process

Qualifications

• Education: High School diploma or equivalent.
• Experience: 1 year in billing/collections or related healthcare office role.
• Knowledge: Medicare, Medicaid, and Commercial insurance familiarity.

Responsibilities

• Handles all account billing, collections and follow-up with involved parties.
• Assists patients and/or families with billing and payment issues.

Skills

Billing experience

Communication skills

Telephone technique

Organization skills

Analytical skills

Arithmetic skills

Negotiation skills

Education

High School diploma or equivalent

Tools

10-key calculator

Office equipment (fax,copier)

Basic PC experience

Keyboarding

Job description

TMC Bonham Hospital is a 25-bed critical access facility offering inpatient and outpatient services, with 24-hour emergency care. The Financial Counselor will manage billing, collections, and follow-up, helping patients navigate billing and payment options while communicating with third-party payers as needed.

Ideal candidates will have at least one year of healthcare billing experience, solid numeric skills, and strong customer-service abilities to support patients through the billing process