Patient Financial Advocate

Texoma Medical Center; Denison (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Texoma Medical Center, a 414-bed acute care facility serving North Texas and Southern Oklahoma, seeks a Financial Counselor to manage account follow-up and patient billing discussions. The role supports patients and families facing billing questions, leveraging knowledge of Medicare, Medicaid, and private insurance.

Based in Denison, TX, the counselor provides compassionate guidance, coordinates with healthcare teams, and ensures accurate payment arrangements while complying with regulatory

Qualifications

• High School diploma or equivalent required.
• Minimum one year in collections or healthcare-related customer service.
• Basic PC skills including 10-key calculator and keyboarding.
• Knowledge of Medicare, Medicaid, and commercial insurance; strong communication.

Responsibilities

• Follow up on accounts and communicate with relevant parties.
• Meet with patients and family members to discuss billing and payment issues.
• Provide information and assist with questions on billing and payments.

Skills

People skills

Negotiation

Problem solving

Analytical skills

Arithmetic skills

Education

High School/Equivalent

Tools

10-key calculator

Office machines

Job description

Texoma Medical Center, a 414-bed acute care facility serving North Texas and Southern Oklahoma, seeks a Financial Counselor to manage account follow-up and patient billing discussions. The role supports patients and families facing billing questions, leveraging knowledge of Medicare, Medicaid, and private insurance.

Based in Denison, TX, the counselor provides compassionate guidance, coordinates with healthcare teams, and ensures accurate payment arrangements while complying with regulatory