Patient Financial Counselor

Hunt Regional Healthcare; Greenville (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Hunt Memorial Hospital District in Greenville, Texas, seeks a Financial Assistance Counselor to help patients access financial aid and charity programs. You will coordinate information gathering and scanning for approvals while handling patient inquiries with strong communication and computer skills.

The role requires a high school diploma, about a year in a hospital/insurance/office setting, and a focus on accurate input, compliance with HIPAA, and teamwork with the PFS and other departments.

Qualifications

• Minimum Education: High School graduate or equivalent.
• Minimum Work Experience: 1 year in hospital, insurance or office setting preferred.
• No licenses or certifications required.

Responsibilities

• Complies with HIPAA standards and HMHD compliance plan.
• Counsels patients on financial assistance programs and state guidelines.
• Prepares Financial Assistance forms and collects necessary financial information for approval.
• Focuses on timely communication and resolution of patient inquiries.
• Works with the finance team and other departments to ensure accurate input and follow-up.
• Maintains budgeting guidelines and monitors monthly charity activity.

Skills

Written communication

Grammar and spelling

Payer guidelines knowledge

Computer literacy

Independent work

Customer service

Office equipment operation

Education

High school diploma or equivalent

Tools

Office equipment

Job description

Hunt Memorial Hospital District in Greenville, Texas, seeks a Financial Assistance Counselor to help patients access financial aid and charity programs. You will coordinate information gathering and scanning for approvals while handling patient inquiries with strong communication and computer skills.

The role requires a high school diploma, about a year in a hospital/insurance/office setting, and a focus on accurate input, compliance with HIPAA, and teamwork with the PFS and other departments.