Patient Financial Advocate & Payer Specialist

John Muir Health; Concord (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

John Muir Health in Concord, CA seeks a Financial Counselor to establish payer sources, collect patient balances, and advise patients on third party payer options. You will work with patients to set up payment arrangements and explain billing options in a compassionate, service-oriented manner.

The role emphasizes clear communication, attention to detail, and collaboration with the revenue cycle team to improve collection performance in a dynamic healthcare setting.

Qualifications

• High School Diploma or equivalent.
• Experience in patient billing or revenue cycle beneficial.
• Strong communication and interpersonal skills.

Responsibilities

• Establish payer source and collect patient-owed amounts for services rendered.
• Identify and explain third party payer sources to patients and advise on options.
• Establish payment arrangements with patients when appropriate.

Skills

Interpersonal skills

Spelling & grammar

Touch typing

Education

HS Diploma

Job description

John Muir Health in Concord, CA seeks a Financial Counselor to establish payer sources, collect patient balances, and advise patients on third party payer options. You will work with patients to set up payment arrangements and explain billing options in a compassionate, service-oriented manner.

The role emphasizes clear communication, attention to detail, and collaboration with the revenue cycle team to improve collection performance in a dynamic healthcare setting.