Patient Billing Navigator

Universal Hospital Services Inc.; Denison, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Texoma Medical Center in Denison, TX is seeking a Financial Counselor to manage account follow-up and coordinate with parties involved in resolution of billing issues.

The role includes visiting patients or families to answer questions about billing and payment plans, working with Medicare, Medicaid, and commercial insurers, and applying strong communication and problem-solving skills.

Qualifications

• High School or equivalent.
• One year of collection, customer service in a collection or healthcare environment.
• Knowledge of third-party payers - Medicare, Medicaid, and Commercial insurance. Outstanding people skills, including telephone technique, personal appearance, organization skills, communicable skills (oral and written).

Responsibilities

• This position is responsible for all account follow-up including communication with all parties who may have a bearing on account resolution.
• The financial counselor will visit with patients or family members and assist them in answering any questions or concerns they may have regarding billing and payment issues.

Skills

One year collection experience

Customer service

Negotiation skills

Communication skills

Analytical skills

Education

High School or equivalent

Tools

10-key calculator

Office machines (copier, fax)

Job description

Texoma Medical Center in Denison, TX is seeking a Financial Counselor to manage account follow-up and coordinate with parties involved in resolution of billing issues.

The role includes visiting patients or families to answer questions about billing and payment plans, working with Medicare, Medicaid, and commercial insurers, and applying strong communication and problem-solving skills.