Patient Billing & Benefits Advocate

Texoma Medical Center; Denison (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texoma Medical Center in Denison, Texas—a 414-bed acute care facility—seeks a billing-focused professional to manage account follow-ups and help patients with billing questions. The role supports a regional health system with complex payer interactions and a commitment to high-quality care.

Ideal candidates bring at least one year in collections or healthcare customer service, solid PC skills, and strong interpersonal abilities to navigate insurance issues and patient inquiries effectively.

Qualifications

• High School or equivalent education required.
• At least one year of collection or healthcare customer service experience.
• Must have basic PC skills and knowledge of Medicare/Medicaid/Commercial insurance.

Responsibilities

• All account follow-up and communication with parties affecting resolution.
• Assist patients/families with billing and payment questions.

Skills

People skills

Telephone technique

Organizational skills

Communication skills

Analytical skills

Negotiation skills

Problem solving

Education

High School or equivalent

Tools

10-key calculator

Office machines

Job description

Texoma Medical Center in Denison, Texas—a 414-bed acute care facility—seeks a billing-focused professional to manage account follow-ups and help patients with billing questions. The role supports a regional health system with complex payer interactions and a commitment to high-quality care.

Ideal candidates bring at least one year in collections or healthcare customer service, solid PC skills, and strong interpersonal abilities to navigate insurance issues and patient inquiries effectively.