Patient Financial Advocacy Coordinator

Onco360 Oncology Pharmacy; Woodridge (IL); Remote; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k

PTO and Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Volunteer Day

Referral Program

Life Insurance

Short/Long-Term Disability

Job summary

Onco360 Oncology Pharmacy is seeking a Patient Financial Advocacy Coordinator to help patients access financial resources for pharmacy co-pays. The role supports nonprofit and manufacturer assistance programs while ensuring compassionate, patient‑centered service.

You will assess eligibility for nonprofit and manufacturer programs, explain benefits and required documentation, maintain accurate patient data, and collaborate with pharmacy operations to secure timely access to medications for

Qualifications

• High School Diploma or GED required.
• 1+ year of patient assistance program or patient advocacy experience.
• Registration with Board of Pharmacy as required by state law.
• Certified Pharmacy Technician (PTCB) certification.
• Strong communication and customer service skills.
• Preferred: Associate degree; 3+ years of patient assistance or advocacy experience; Specialty pharmacy experience.

Responsibilities

• Assist patients and families to access financial resources for pharmacy co-pays.
• Support applications for nonprofit and manufacturer assistance programs.
• Explain insurance benefits and co-pay structures clearly to patients.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

Skills

Strong communication

Customer service

Organizational skills

Education

High School Diploma or GED

Associate degree

Tools

CPR+

Job description

Patient Financial Advocacy Coordinator needed! Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members.

Sign-On Bonus: $5,000 for employees starting before December 31, 2026.

Patient Financial Advocacy Coordinator – Onco360 Pharmacy

Remote | Full-Time | Mon - Fri 10:30am to 7pm CST

Salary Starting at $23.00/hr and up

Onco360, a leading oncology pharmacy, is seeking a Pharmacy Technician with PAP experience to fill our role of Patient Financial Advocacy Coordinator. Candidate to live within commuting distance of our Woodridge pharmacy.

Company Benefits

• Medical; Dental; Vision
• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We value teamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

The Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance program or patient advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Certified Pharmacy Technician (PTCB)
• Strong communication, organizational, and customer service skills

Preferred:

• Associate degree
• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

#Company Values: Teamwork, Respect, Integrity, Passion