Patient Financial Advocacy Coordinator

Onco360; Waltham (MA); Remote; USD 28,000 - 40,000; Full time

Benefits offered by this job

401k opportunity

Paid Time Off and Paid Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Referral Incentive Program

Company Paid Life Insurance; and Short

Job summary

Onco360 is seeking a Patient Financial Advocacy Coordinator to help patients access financial resources for pharmacy co-pays. This remote, full-time role supports nonprofit and manufacturer assistance programs and coordinates with pharmacy operations to ensure seamless service.

You will maintain patient data, explain insurance benefits, and navigate assistance options. Requirements include a high school diploma and 1+ year of patient advocacy or assistance experience, with state pharmacy

Qualifications

• High School Diploma or GED.
• 1+ years of patient assistance or advocacy experience.
• Registration with Board of Pharmacy (as required by state law)

Responsibilities

• Assist patients and families to access financial resources for pharmacy co-pays.
• Assist patients who may qualify for assistance through Not-for-Profit organizations and manufacturer programs.
• Navigate the system to find resources that fit the patient’s needs and explain the process to complete applications.

Skills

Communication skills

Organizational skills

Customer service skills

Education

High School Diploma or GED

Job description

Onco 360 is aware that scammers are posing as representatives of our company and recruiting team. These individuals may contact you with fraudulent interview invitations or job offers in an attempt to obtain personal or financial information. Communication will only come from our official company email domain (@Onco360.com). Please be vigilant and keep the following security guidelines in mind:

• We do not conduct interviews exclusively via text message or email.
• We will never charge hiring-related fees such as applications, training, equipment, or background checks.
• We will never text or email you to ask for bank account information, social security number, identification documents, or payment details before you sign a verified offer.

All candidates will speak with an Onco360 recruiter before receiving a job offer. If you receive a suspicious outreach or interview invitation, do not share personal information or click on any unknown links. If you believe you have been contacted by a scammer impersonating our organization, please contact us directly through our official website.

Location: Waltham, MA

Job Id:5978

# of Openings:1

Patient Financial Advocacy Coordinator needed!Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members.

Sign-On Bonus: $5,000 for employees starting before December 31, 2026.

Patient Financial Advocacy Coordinator – Onco360 Pharmacy
Remote|Full-Time| Mon - Fri 11:30am to 8pm EST

Salary Starting at $25.00/hr and up

Onco360, a leading oncology pharmacy, is seeking aPatient Financial Advocacy Coordinator .

Company Benefits

• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We valueteamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred:

• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

#Company Values: Teamwork, Respect, Integrity, Passion