Patient Financial Advocacy Coordinator

Onco360 Oncology Pharmacy; Indianapolis (IN); À distance; USD 26 000 - 37 000; Plein temps

Avantages offerts par ce poste

401k opportunity

Paid Time Off and Paid Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Referral Incentive Program

Company Paid Life Insurance; and Short

Résumé du poste

Onco360, a leading oncology pharmacy in Indianapolis, IN, is seeking a Patient Financial Advocacy Coordinator to help patients access financial resources for pharmacy co-pays and navigate assistance programs.

You will explain insurance benefits, assist with nonprofit and manufacturer applications, and maintain accurate patient data, collaborating with pharmacy operations to ensure seamless service.

Qualifications

• High School Diploma or GED required.
• 1+ year of patient assistance or advocacy experience.
• Registration with Board of Pharmacy as required by state law.
• Strong communication, organizational, and customer service skills.

Responsabilités

• Assist patients and families in accessing financial resources for pharmacy co-pays.
• Support applications for nonprofit and manufacturer assistance programs.
• Explain insurance benefits and co-pay structures clearly.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

Connaissances

Communication

Customer service

Organization

Formation

High School Diploma or GED

Description du poste

Location: Indianapolis, IN

Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members.

Sign-On Bonus: $5,000 for employees starting before December 31, 2026.

Indianapolis, IN| Full-Time| Mon - Fri, 11:30am to 8pm EST | Remote

Salary Starting at $23.00/hr and up

Onco360, a leading oncology pharmacy, is seeking aPatient Financial Advocacy Coordinator.

Company Benefits

• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We valueteamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

The Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred:

• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

#Company Values: Teamwork, Respect, Integrity, Passion