Patient Financial Advocacy Coordinator

Onco360 Oncology Pharmacy; Salt Lake City (UT); Remote; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical & Dental Vision

401k

PTO & Holidays

Tuition Reimbursement

Quarterly Incentive Bonus

Volunteer Day

Referral Incentive Program

Life Insurance

Short/Long-Term Disability

Job summary

Onco360 Pharmacy is seeking a Patient Financial Advocacy Coordinator in Salt Lake City, UT. This full-time role, primarily remote with standard business hours, focuses on helping patients access financial resources for pharmacy co-pays and navigating nonprofit/manufacturer assistance programs.

Ideal candidates will have a high school diploma or GED, 1+ year of patient advocacy experience, and strong communication skills. Registration with the Board of Pharmacy may be required by state law.

Qualifications

• High School Diploma or GED required.
• 1+ years of patient assistance or advocacy experience.
• Registration with Board of Pharmacy as required by state law.
• Strong communication, organizational, and customer service skills.

Responsibilities

• Assist patients and families to access financial resources for pharmacy co-pays.
• Help patients qualify for nonprofit and manufacturer assistance programs.
• Explain insurance benefits and co-pay structures clearly to patients.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

Skills

Communication

Customer service

Organization

Education

High School Diploma or GED

PTCB Certification preferred

Job description

Join a mission-driven team making a difference in the lives of cancer patients. Onco360 is continuing to grow, and we're seeking new team members.

Sign-On Bonus: $5,000 for employees starting before December 31, 2026.

Patient Financial Advocacy Coordinator – Onco360 Pharmacy

Salt Lake City, UT | Full-Time | Mon - Fri, 9:30am to 6pm MT | Remote

Salary: Starting at $23.00/hr and up

Onco360, a leading oncology pharmacy, is seeking a Patient Financial Advocacy Coordinator.

Ready to make a meaningful impact? Apply today and help us better the lives of those battling cancer.

Company Benefits

• Medical; Dental; Vision
• 401k opportunity
• Paid Time Off and Paid Holidays
• Tuition Reimbursement
• Quarterly Incentive Bonus
• Paid Volunteer Day
• Referral Incentive Program
• Company Paid Life Insurance; and Short/Long-Term Disability

Why Join Us?

• A career with purpose: Help patients access life-saving medications.
• Supportive culture: We value teamwork, respect, integrity, and passion.
• Growth opportunities: We invest in your professional and personal development.

What You’ll Do

The Patient Financial Advocacy Coordinator is responsible for assisting patients and/or families to access financial resources for Pharmacy co-pays. The Advocacy Coordinator assists patients who may qualify for assistance through Not for Profit Organizations and Manufacturer Programs. They are responsible for navigating the system to find resources that best fits the patient’s needs, aid patients by explaining the process, assist in filling out applications and going over the documents that will be required to complete the application.

How You’ll Do This

• Practice first call resolution to assist patients and families in securing financial assistance for pharmacy co-pays.
• Maintain a working knowledge of health insurance and pharmacy benefit coverage, cancer diagnoses and drugs used in their treatment.
• Support applications for nonprofit and manufacturer assistance programs.
• Provide clear explanations of insurance benefits and co-pay structures.
• Maintain accurate patient demographic and insurance data in CPR+.
• Collaborate with pharmacy operations and cross-functional teams to ensure seamless service.

What You Bring

Required:

• High School Diploma or GED
• 1+ years of patient assistance or advocacy experience
• Registration with Board of Pharmacy (as required by state law)
• Strong communication, organizational, and customer service skills

Preferred:

• Associate degree or Certified Pharmacy Technician (PTCB)
• 3+ years of patient assistance or advocacy experience
• Specialty pharmacy experience

#Company Values: Teamwork, Respect, Integrity, Passion