Patient Finance Manager

altamed; Commerce (CA); On-site; USD 94,246 - 117,808; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plans with 1

Flexible Spending Accounts

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Job summary

AltaMed Health Services Corp. seeks a Senior Manager of Patient Financial Services to lead insurance, managed care and patient billing operations.

You will establish compliant processes, monitor revenue cycle indicators, and drive best practices across a complex IT-enabled workflow. The role requires healthcare billing leadership experience, strong Excel proficiency, and a track record of staff development.

Qualifications

• Minimum 3 years of management-level healthcare billing and/or collections experience.
• Experience in workflow analysis and staff recruitment, development and training.
• Proficient in Excel for reporting to executives.

Responsibilities

• Oversee insurance, managed care, and patient billing within EPIC systems and ensure regulatory compliance.
• Drive revenue cycle performance metrics including DSO, cash collection, and credit balance management.
• Supervise staff, conduct performance appraisals, and generate month-end and management reports.

Skills

Management

Workflow analysis

Staff development

Excel

Revenue cycle management

Education

Associate of Arts

Bachelor's degree in Business Administration

Tools

EPIC system

Job description

Job Overview

The Senior Manager of Patient Financial Services is responsible for insurance, managed care, and patient billing using complex information technology systems. This role establishes procedures and maintains compliance with all regulations for claim processing, insurance follow-up, denial management, cash posting, patient collections, and customer service. The Senior Manager identifies and implements best practices and opportunities for improvement and is expected to meet key revenue cycle indicators, including but not limited to days in accounts receivable, cash collection, and days in credit balance, write-offs, and other relevant revenue cycle metrics. Responsible for overseeing the continued supervision and training of departmental staff, timely processing of Employee Performance Appraisals, establishing an internal audit process, and generating month‑end reports for closing the EPIC system, as well as generating management reports for fiscal and productivity analysis.

Minimum Requirements

• Associate of Arts required. Bachelor's in Business Administration or related field preferred.
• Minimum of three years of management-level healthcare billing and/or collections experience or equivalent job-related experience in a healthcare environment preferred.
• Experience in workflow analysis and management, staff recruitment, development and training, and revenue cycle management.
• Proficient in using Excel, which generates reports for the Vice President of Patient Financial Services.
• Minimum of five years in Accounting-related or equivalent job-related experience in a healthcare environment.

Compensation

$94,246.08 - $117,807.60 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.