Front Desk Health Information Specialist I

Socket.dev; Elizabeth (NJ); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Tuition reimbursement

Paid Time Off

Job summary

Datavant is seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.

This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.

Qualifications

• Excellent communication and customer service skills.
• Experience in patient-facing roles is preferred.
• Ability to handle confidential information with discretion.
• Punctual, reliable, and professional demeanor.

Responsibilities

• Greet and assist patients at the front desk, handling requests for medical records or releases.
• Provide phone support to patients, providers, and authorized requestors.
• Process Release of Information (ROI) requests accurately and timely.
• Fax, scan, and manage incoming and outgoing medical record requests.
• Burn medical images to CDs and share images electronically as required.
• Support client relationship management through professional communication.
• Assist with reporting and administrative duties such as data entry and email.
• Ensure compliance with HIPAA and facility policies.

Skills

Customer service

Front desk

Attention to detail

Multitasking

Reliability

Education

High school Diploma or GED

Job description

Datavant is seeking a Health Information Specialist to support front desk operations and Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests.

This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.