Onsite Health Information ROI Specialist I

Datavant; Red Bank (NJ); On-site; USD 21,931 - 26,780; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Tuition reimbursement

Paid Time Off, including major holidays

Job summary

Datavant is seeking a Health Information Specialist for its Red Bank, NJ location. This position focuses on supporting Release of Information (ROI) services and is essential for timely handling of medical record requests. Being detail-oriented and possessing strong customer service skills is crucial in this patient-facing role, ensuring compliance with all necessary regulations.

The role includes responsibilities such as providing front desk support, managing calls, and processing ROI requests efficiently. Datavant offers full-time benefits and opportunities for growth within the healthcare organization.

Qualifications

• Strong customer service and communication skills are essential.
• Experience in handling confidential information is required.
• Must be reliable, punctual, and professional.
• Comfortable in a front desk, patient-facing environment.

Responsibilities

• Serve as the front desk point of contact for patient walk-ins.
• Handle phone support for patients and providers.
• Process Release of Information (ROI) requests accurately.
• Manage incoming and outgoing medical record requests.
• Ensure compliance with HIPAA and privacy regulations.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Education

High School Diploma or GED

Job description

Datavant is seeking a Health Information Specialist for its Red Bank, NJ location. This position focuses on supporting Release of Information (ROI) services and is essential for timely handling of medical record requests. Being detail-oriented and possessing strong customer service skills is crucial in this patient-facing role, ensuring compliance with all necessary regulations.

The role includes responsibilities such as providing front desk support, managing calls, and processing ROI requests efficiently. Datavant offers full-time benefits and opportunities for growth within the healthcare organization.