Patient-Facing Front Desk Coordinator

Tampa Family Health Centers, Inc.; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Affordable medical plan options

Dental coverage

Vision coverage

Employer-paid life insurance

Employer-paid long-term disability

Paid Time Off

Paid holidays

401(k) retirement plan with employer"s

Job summary

Tampa Family Health Centers, Inc. is seeking a dependable Front Desk Coordinator for outpatient healthcare in Tampa, FL. This on-site role supports patient intake, appointment coordination, and payment processing in a fast-paced clinic environment.

You will work with a team to ensure smooth front-office operations, maintain patient privacy, and use the EHR system daily. Bilingual (Spanish/English) is preferred but not required.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of customer service experience.
• Basic computer proficiency.
• Ability to accurately enter and update information electronically.
• Strong verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Ability to work in a fast-paced, patient-facing environment.
• Bilingual Spanish/English is preferred.

Responsibilities

• Check patients in and out accurately and efficiently.
• Schedule, reschedule, and confirm appointments.
• Verify demographic and insurance information.
• Collect and document patient payments.
• Work within an electronic health record (EHR).
• Communicate professionally with patients.
• Coordinate with providers and clinics to support patient flow.
• Float between health center locations as needed.

Skills

Customer service

Communication

Multitasking

Reliability

Teamwork

HIPAA awareness

Education

High school diploma or equivalent

Tools

Electronic health record (EHR) familiarity

Basic computer proficiency

Job description

Tampa Family Health Centers, Inc. is seeking a dependable Front Desk Coordinator for outpatient healthcare in Tampa, FL. This on-site role supports patient intake, appointment coordination, and payment processing in a fast-paced clinic environment.

You will work with a team to ensure smooth front-office operations, maintain patient privacy, and use the EHR system daily. Bilingual (Spanish/English) is preferred but not required.