Patient Experience Unit Secretary & Equipment Tech

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Hackensack Meridian Health seeks a Unit Secretary Equipment Tech to serve as the patient experience ambassador, welcoming patients, families, and staff while explaining unit policies. The role includes clerical duties, documentation of patient information, and collaboration with nurses and physicians to ensure smooth operations.

The position requires a high school diploma or GED, familiarity with medical vocabulary, and strong communication skills.

Qualifications

• High School diploma or GED required.
• Proficient with medical vocabulary and hospital policies.
• Excellent written and verbal communication skills.
• Proficient computer skills including MS Office/Google Suite.

Responsibilities

• Assistance: Performs and aids the physician and nurse with a variety of treatments and patient care procedures.
• Communication: Reports pertinent information to the immediate supervisor and gives a general report on all patients at the end of each shift. Reports vital signs and records accurately and within a timely manner.
• Documentation: Observes, reports and records patient care, symptoms, treatments and reactions following approved policies and procedures of the institution.
• In-service: Assists and participates in in-service education.
• Patient Area Maintenance: Maintains a clean environment in patient rooms and work area.
• Patient Observation: Notifies RN of changes in patient condition in a timely manner and documents appropriately.
• Personal Care: Performs and/or assists patients with personal care activities, such as baths, showers, skin and hair care, and oral hygiene. Provides specific patient care as directed by the Registered Nurse and/or other designated individuals.
• Teaching: Contributes to patient and family teaching while performing procedures as instructed.
• Other Duties: Performs other tasks or special assignments as necessary to maintain proper operations and patient care. Completes other duties as assigned and demonstrates flexibility with job responsibilities in all areas.
• Adheres to HMH Organizational competencies and standards of behavior.

Education

High School diploma or GED

Secretarial or Medical terminology course

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health seeks a Unit Secretary Equipment Tech to serve as the patient experience ambassador, welcoming patients, families, and staff while explaining unit policies. The role includes clerical duties, documentation of patient information, and collaboration with nurses and physicians to ensure smooth operations.

The position requires a high school diploma or GED, familiarity with medical vocabulary, and strong communication skills.