Patient Experience Coordinator & Equipment Tech

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health seeks a Unit Secretary Equipment Technician to welcome patients, families, and visitors, explain unit policies, and address concerns while maintaining high-risk nursery equipment.

You will perform clerical support for the Nurse Manager, stock supplies, and coordinate with Bio Med, Sterile Processing, and Materials Management to ensure smooth operations and timely equipment servicing.

Qualifications

• High School diploma or equivalent.
• Proficient computer skills including Microsoft Office and Google Suite.
• Strong organizational skills and attention to detail to manage multiple tasks.
• Excellent written and verbal communication skills.

Responsibilities

• Represent unit as a Patient Experience Ambassador.
• Ensure patient belongings are secured and labeled.
• Answer telephone in a courteous and professional manner.
• Greet visitors and provide directions on the unit.
• Assist with non-clinical requests and call bells.
• Coordinate with Bio Med, Sterile Processing, Materials Management, and Plant Operations.

Skills

Computer skills

Organizational skills

Communication skills

Education

High School diploma or equivalent

Job description

Hackensack Meridian Health seeks a Unit Secretary Equipment Technician to welcome patients, families, and visitors, explain unit policies, and address concerns while maintaining high-risk nursery equipment.

You will perform clerical support for the Nurse Manager, stock supplies, and coordinate with Bio Med, Sterile Processing, and Materials Management to ensure smooth operations and timely equipment servicing.