Patient Experience Coordinator

Hackensack Meridian Health; Neptune Township (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health seeks a Unit Secretary Equipment Tech to welcome patients, families and staff and to support clinicians by coordinating unit operations, explaining policies, and maintaining a positive patient experience.

Duties include assisting physicians and nurses with procedures, reporting vital signs, documenting care, and ensuring a clean, safe environment. A high school diploma or GED and proficiency with basic computer software are required; hospital experience is preferred.

Qualifications

• High school diploma or GED required.
• Proficiency with medical vocabulary.
• Excellent written and verbal communication.
• Proficient with Microsoft Office and Google Suite.

Responsibilities

• Assists and aids physicians and nurses with treatments and patient care procedures.
• Reports pertinent information to supervisor and provides shift reports.
• Observes and records patient care, symptoms, treatments and reactions.
• Participates in in-service education.

Skills

Medical terminology understanding

Written & verbal communication

Computer proficiency

Education

High school diploma or GED

Secretarial course

Medical terminology course

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health seeks a Unit Secretary Equipment Tech to welcome patients, families and staff and to support clinicians by coordinating unit operations, explaining policies, and maintaining a positive patient experience.

Duties include assisting physicians and nurses with procedures, reporting vital signs, documenting care, and ensuring a clean, safe environment. A high school diploma or GED and proficiency with basic computer software are required; hospital experience is preferred.