Patient Experience & Unit Communications Coordinator

Ohsu-Psu; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

OHSU is seeking a Health Unit Coordinator to support nursing units under the supervision of the Nurse Manager or Charge Nurse. You will perform non-clinical duties to promote safety, patient experience, and unit efficiency.

Responsibilities include greeting visitors, maintaining census in Epic, updating boards, answering phones, paging, and coordinating communications between patients, families, and the healthcare team.

Qualifications

• High school diploma or GED is required.
• At least one year of clerical health care experience; fluent English.
• Basic medical terminology, basic math, and computer skills.

Responsibilities

• Greet and screen visitors.
• Update whiteboards and call boards.
• Maintain census in Epic.
• Answer phones and paging.
• Print wrist bands.
• Manage telemetry boxes.
• Support patient and family communications.

Skills

Customer service

Multitasking

Communication

Computer skills

Medical terminology

English fluency

Prioritization

Education

High School diploma or GED

Tools

Epic

Vocera

Microsoft Office

Job description

OHSU is seeking a Health Unit Coordinator to support nursing units under the supervision of the Nurse Manager or Charge Nurse. You will perform non-clinical duties to promote safety, patient experience, and unit efficiency.

Responsibilities include greeting visitors, maintaining census in Epic, updating boards, answering phones, paging, and coordinating communications between patients, families, and the healthcare team.