Patient Experience Support Technician - Evening Shift

spectrumhealth; Royal Oak (MI); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Comprehensive benefits package

On‑demand pay

Discounts directory

Identity theft protection

Retirement plan with company match

Job summary

Corewell Health is seeking a part-time Support Services Technician on the Royal Oak campus. You will support Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain, serving about 12-15 patients daily.

You’ll focus on meals delivery, room cleaning, non-clinical requests, and unit-based support, contributing to a seamless, positive patient experience with strong communication and teamwork.

Qualifications

• High School Diploma or equivalent.
• 6 months of relevant experience included job profile tasks or related experience.

Responsibilities

• Work as a team member helping others to contribute to the overall success of Corewell Health.
• Communicates effectively with hospital staff, visitors, and patients to ensure high levels of customer service and care.
• Completes special projects as assigned with specific direction.
• Provides training and ongoing instruction to new and existing Support Services staff.
• Acts as team lead during uplines absence and reports work-related issues to the upline.
• Assigns, coordinates, inspects employee work assignments, and completes quality assurance inspections.
• Ensure services comply with state/federal regulations, accreditation, and organizational policy.
• Navigate between campus locations to support needed operations.

Skills

communications

teamwork

adaptability

Education

High School Diploma or equivalent

Job description

Corewell Health is seeking a part-time Support Services Technician on the Royal Oak campus. You will support Environmental Services, Nutrition Services, Patient Transport, Reception, and Supply Chain, serving about 12-15 patients daily.

You’ll focus on meals delivery, room cleaning, non-clinical requests, and unit-based support, contributing to a seamless, positive patient experience with strong communication and teamwork.