Patient Experience Specialist - Urgent Care (Full-Time)

Granger Medical Clinic; South Jordan (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vision

Dental

Medical

Sick Leave

Paid Time Off

Life Insurance

Paid Maternity Leave

Tuition Reimbursement

Short- and Long-Term Disability

Employee Assistance Program (EAP)

Health Savings and Flexible Spending

Job summary

Granger Medical Clinic is seeking a friendly Patient Services Representative for our West Jordan Urgent Care, full-time. The PSR greets patients, coordinates scheduling, and serves as the first point of contact, ensuring smooth communication between patients and medical staff.

The ideal candidate will be confident, self-motivated and compassionate, with strong customer service and English language skills. Prior medical office experience is preferred but not required.

Qualifications

• Excellent customer service, communication, multi-tasking and organizational skills.
• Typing / keyboarding skills.
• Must be a team player and enjoy working with people.
• Must be able to read, understand and communicate in English.
• Additional languages helpful.

Responsibilities

• Greet patients presenting for medical or other services in a courteous manner.
• Answer telephones in a professional manner.
• Scheduling appointments in accordance with established procedures.
• Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
• Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Typing

Education

High School diploma or equivalent

Job description

Granger Medical Clinic is seeking a friendly Patient Services Representative for our West Jordan Urgent Care, full-time. The PSR greets patients, coordinates scheduling, and serves as the first point of contact, ensuring smooth communication between patients and medical staff.

The ideal candidate will be confident, self-motivated and compassionate, with strong customer service and English language skills. Prior medical office experience is preferred but not required.