Patient Experience Specialist — Registration & Scheduling

The Iowa Clinic; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

Generous PTO and paid holidays

Health, dental, and vision insurance

Volunteer opportunities

Training and development programs

Rewards program

Team celebrations and events

Casual dress days

Job summary

The Iowa Clinic, headquartered in Central Iowa, is seeking a friendly, patient-focused registration team member to join our clinic. You’ll work during standard clinic hours, with no night shifts, and serve as the direct contact for patient registration and scheduling flow.

You will register patients, provide patient materials, and communicate delays or changes while upholding The Iowa Clinic Experience with every interaction. We offer training and a welcoming team to support your success.

Qualifications

• High School diploma or equivalent required.
• No medical office experience necessary, we will train you.
• Highly motivated to work in a healthcare setting.

Responsibilities

• Register patients and manage clinical scheduling as a primary contact and resource.
• Assist with patient materials and communicate delays or changes to patients.
• Strive to create The Iowa Clinic Experience with every interaction.

Job description

The Iowa Clinic, headquartered in Central Iowa, is seeking a friendly, patient-focused registration team member to join our clinic. You’ll work during standard clinic hours, with no night shifts, and serve as the direct contact for patient registration and scheduling flow.

You will register patients, provide patient materials, and communicate delays or changes while upholding The Iowa Clinic Experience with every interaction. We offer training and a welcoming team to support your success.