Patient Experience Specialist - Front Desk & Scheduling (Float)

Select Medical; O’Fallon (MO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Mentorship and orientation

Generous PTO

Medical, Vision and Dental plans

Company-matching 401(k) retirement

Job summary

Select Medical is seeking a Patient Service Specialist to serve at the front desk for a FLOAT/SPLIT schedule in MO. You will greet patients, register them, and facilitate visits while supporting the business side of the center.

The role includes floating across multiple counties and coordinating with payers and providers. The position offers full-time hours with a schedule that includes floating days and a dedicated 10-hour shift in O'Fallon South.

Qualifications

• High School Diploma or GED required.
• Minimum one year of front desk experience preferred.
• Healthcare experience is a plus.

Responsibilities

• Greet and register patients and provide information about visits and next appointments.
• Schedule patient appointments in person and by phone.
• Coordinate with insurance companies, translation services, market operational leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical is seeking a Patient Service Specialist to serve at the front desk for a FLOAT/SPLIT schedule in MO. You will greet patients, register them, and facilitate visits while supporting the business side of the center.

The role includes floating across multiple counties and coordinating with payers and providers. The position offers full-time hours with a schedule that includes floating days and a dedicated 10-hour shift in O'Fallon South.