Patient Experience Specialist - Front Desk & Scheduling

Guardiandentistry; Pennsylvania; On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health, dental, and vision plan

401k with matching

Paid vacation

Paid holidays

Life Insurance

Disability Insurance

Flexible schedules

Job summary

Derek H Wall, DDS, PA is seeking a dynamic Front Desk to join our fast-growing team. You will greet patients, manage phones, schedule appointments for doctors and hygienists, and help with billing inquiries in a busy dental office.

The ideal candidate has 1–2 years of front desk experience, excellent communication, professionalism, and a motivated work ethic. We offer paid vacation, holidays, benefits, and a friendly, safe work environment.

Qualifications

• 1–2 years of front desk experience preferred.
• Outstanding professionalism and self-motivation.
• Strong communication and interpersonal skills.
• Driven to provide excellent patient care.

Responsibilities

• Complete daily insurance verifications for scheduled patients.
• Greet patients by name and assist during office visits.
• Answer phones and manage scheduling for doctors and hygienists.
• Confirm future appointments and assist with billing questions.
• Submit insurance claims with proper attachments.
• Follow up on unscheduled recare/treatment appointments.

Skills

Customer service

Phone etiquette

Communication

Multitasking

Tools

Billing software

Insurance claims processing

Job description

Derek H Wall, DDS, PA is seeking a dynamic Front Desk to join our fast-growing team. You will greet patients, manage phones, schedule appointments for doctors and hygienists, and help with billing inquiries in a busy dental office.

The ideal candidate has 1–2 years of front desk experience, excellent communication, professionalism, and a motivated work ethic. We offer paid vacation, holidays, benefits, and a friendly, safe work environment.