Dental Front Desk Specialist – Patient Experience

Guardian Dentistry Partners; Wall (PA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid vacation & holidays

401k program with matching

Health, dental, and vision

Life insurance and disability

Flexible schedules

Job summary

Derek H Wall, DDS, PA is seeking an experienced Front Desk receptionist to join our fast-growing team in Pennsylvania. You will greet patients, manage phones, and schedule doctors and hygienists, delivering an exceptional patient experience while they wait.

The role requires multitasking in a fast-paced office, with a friendly, professional demeanor and strong organizational skills. We offer benefits and vacation time as part of a welcoming workplace culture.

Qualifications

• 1–2 years of front desk or office experience preferred.
• Strong communication and interpersonal skills.
• Professionalism and self-motivation.

Responsibilities

• Completes daily insurance verifications for all scheduled patients.
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.
• Confirm all future appointments.
• Assist patients with billing questions.
• Submit Insurance Claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Skills

Front desk experience

Customer service

Job description

Derek H Wall, DDS, PA is seeking an experienced Front Desk receptionist to join our fast-growing team in Pennsylvania. You will greet patients, manage phones, and schedule doctors and hygienists, delivering an exceptional patient experience while they wait.

The role requires multitasking in a fast-paced office, with a friendly, professional demeanor and strong organizational skills. We offer benefits and vacation time as part of a welcoming workplace culture.