Patient Experience Specialist — Front Desk & Scheduling

Talentify; Norfolk (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Career development

Flexible scheduling

TAG U learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office duties, schedule visits, verify insurance, and assist patients throughout their visits. This full-time role emphasizes compassionate patient service and accuracy in daily operations.

You will undergo a four-week training program and join a supportive team focused on community impact and professional growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Good time management and organization.

Responsibilities

• Provide superior patient service with care in line with policies and regulations.
• Schedule and confirm appointments, manage charts, verify insurance and collect payments.
• Balance nightly deposits and process payments.
• Perform daily front-office tasks to create lasting impressions and trust with patients.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office duties, schedule visits, verify insurance, and assist patients throughout their visits. This full-time role emphasizes compassionate patient service and accuracy in daily operations.

You will undergo a four-week training program and join a supportive team focused on community impact and professional growth.