Patient Experience Coordinator — Front Desk & Scheduling

Talentify; Rochester (NH); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Training program

TAG U access

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. This full-time role focuses on delivering exceptional patient service, coordinating appointments, and creating a welcoming experience.

During a four-week training program, you’ll learn our standards, scheduling processes, and insurance verification. We offer comprehensive benefits and opportunities for career growth in a supportive, community-focused culture.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills with an ethical mindset.
• Time management and attention to detail are essential.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Perform daily front office tasks as assigned by the Manager.

Skills

Strong communication and interpersonal

Time management

Organized and detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. This full-time role focuses on delivering exceptional patient service, coordinating appointments, and creating a welcoming experience.

During a four-week training program, you’ll learn our standards, scheduling processes, and insurance verification. We offer comprehensive benefits and opportunities for career growth in a supportive, community-focused culture.