Patient Experience Specialist (Front Desk & Admin)

Memorial Hospital and Health Care Center; Jasper (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

Memorial Hospital and Health Care Center seeks a friendly front desk receptionist to be the welcoming voice and face of the practice. You will support patient experiences from the initial phone call through checkout, ensuring accuracy in demographics and insurance details.

The role emphasizes courteous patient interaction, proficiency with computer systems, and the ability to handle multiple tasks in a fast-paced setting. Join a team that values kindness and organization in daily operations.

Qualifications

• Warm, professional communicator who enjoys helping others.
• Comfortable with computers and learning new systems.
• Organized, reliable, and good at juggling multiple tasks.
• Calm, positive, and professional in a fast-paced environment.

Responsibilities

• Be the first smile patients hear and see on the phone and in person.
• Schedule and reschedule appointments with accuracy and care.
• Collect and update patient demographics, insurance, and important details.
• Handle patient payments, post charges, and provide receipts.
• Use computer systems confidently while keeping an eye on the details that matter.
• Jump in where needed, every day can look a little different!

Skills

Customer service

Communication

Computer literacy

Multitasking

Education

High School Diploma or GED

Tools

Office software

Job description

Memorial Hospital and Health Care Center seeks a friendly front desk receptionist to be the welcoming voice and face of the practice. You will support patient experiences from the initial phone call through checkout, ensuring accuracy in demographics and insurance details.

The role emphasizes courteous patient interaction, proficiency with computer systems, and the ability to handle multiple tasks in a fast-paced setting. Join a team that values kindness and organization in daily operations.