Patient Experience Specialist — Flexible 3x12 Shifts

WellStreet; Lithonia (GA); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Prescription benefits

Pet insurance

Paid time off

401K with company match

Wellness program

Professional development

Résumé du poste

Piedmont Urgent Care is seeking a friendly Patient Service Representative to be the first point of contact, ensuring a welcoming and efficient patient experience in a fast-paced clinic.

You will manage front-office operations, assist with administrative tasks, verify insurance, collect payments, and support the overall clinic workflow while upholding HIPAA and OSHA standards. Travel to other Piedmont Urgent Care locations may be required.

Qualifications

• High school diploma or equivalent; Medical Administrative Assistant cert a plus.
• 1+ year of experience as Medical Receptionist or PSR in a medical office or healthcare setting.
• Strong communication, attention to detail, and multitasking in a busy environment.

Responsabilités

• Greet patients and visitors with a positive attitude.
• Maintain confidentiality while collecting and organizing patient and business documents.
• Verify insurance benefits, eligibility, and communicate payment policies to patients.

Connaissances

Communication

Attention to detail

Multitasking

Formation

High school diploma

Medical Administrative Assistant certificate

Outils

EPIC

EMR software

Description du poste

Piedmont Urgent Care is seeking a friendly Patient Service Representative to be the first point of contact, ensuring a welcoming and efficient patient experience in a fast-paced clinic.

You will manage front-office operations, assist with administrative tasks, verify insurance, collect payments, and support the overall clinic workflow while upholding HIPAA and OSHA standards. Travel to other Piedmont Urgent Care locations may be required.