Patient Service Rep | Flexible 12-Hour Shifts

Piedmont Urgent Care by WellStreet; Cartersville (GA); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

Prescription

Pet Insurance

401K with Company Match

Paid Time Off & Holidays

Wellness Support

Professional Growth

Résumé du poste

Piedmont Urgent Care by WellStreet is seeking a Patient Service Representative to be the friendly first point of contact and ensure a warm, efficient front-office experience in a fast-paced clinic.

You will greet patients, collect and organize documents, verify insurance benefits, determine patient financial responsibility, and support the practice manager and providers while upholding HIPAA and OSHA standards.

Qualifications

• High school diploma or equivalent; medical admin certificate preferred.
• 1+ year experience as Medical Receptionist or PSR in healthcare.
• Strong communication, attention to detail, multitasking in a busy environment.
• Experience with EMR systems; EPIC preferred.
• Able to work 12-hour shifts, rotating weekends and holidays.
• Team player with patient-focused approach to service.

Responsabilités

• Warm Welcome: greet and assist patients with a positive attitude.
• Patient and Business Documentation: manage documents with confidentiality.
• Insurance Verification: analyze benefits and verify eligibility.
• Financial Responsibility: collect patient payments and explain costs.
• Collaborative Support: assist practice manager, providers, and staff.
• Compliance: adhere to HIPAA/OSHA standards and documentation guidelines.
• Travel Requirement: support staffing by traveling to other Piedmont Urgent Care locations as needed.
• Perform other duties as assigned.

Connaissances

Strong communication

Attention to detail

Multitasking

Formation

High school diploma

Medical Administrative Assistant certificate

Outils

EMR software

EPIC

Description du poste

Piedmont Urgent Care by WellStreet is seeking a Patient Service Representative to be the friendly first point of contact and ensure a warm, efficient front-office experience in a fast-paced clinic.

You will greet patients, collect and organize documents, verify insurance benefits, determine patient financial responsibility, and support the practice manager and providers while upholding HIPAA and OSHA standards.