Patient Experience Specialist

Daviess Community Hospital; Washington (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

ProgressiveHealth of Indiana, LLC is seeking a Patient Experience Specialist to manage front office operations and deliver excellent patient service in a welcoming clinic setting. This is a full-time, in-office role with a weekday, day-shift schedule.

No prior experience required, though healthcare exposure is a plus. Join a growing organization committed to a supportive, innovative team environment.

Qualifications

• High school diploma or GED required.
• At least 1 year of related experience and/or training.
• Past medical office experience preferred but not required.

Responsibilities

• Serve in front office to manage patient interactions.
• Maintain confidentiality and professional communication.
• Support a weekday, day-shift in-office schedule.

Skills

Customer service

Front office operations

Teamwork

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Excel

Job description

Description

We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day-shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team!

• Full-time opportunity!
• Monday-Friday 8:00AM - 4:00PM

This is a position through ProgressiveHealth of Indiana, LLC.

Requirements

• Have a high school diploma or GED
• Have at least a year of related experience and/or training
  • Past medical office experience is preferred but not required
• Have the ability to stand, walk, and sit throughout the entire assigned shift
• Have a high degree of professionalism in both written and verbal communication
• Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel
• Have the ability to work both independently and in a team environment, without constant supervision
• Be able to maintain confidentiality
• Be able to adapt, learn, and multitask in a fast-paced setting