Patient Experience Specialist

Lehigh Valley Health Network; Macungie (Lehigh County); On-site; USD 30,000 - 40,000; Full time

Job summary

A major healthcare provider in Macungie is seeking a Patient Services Representative to coordinate clerical and administrative duties, ensuring excellent patient service. The position requires a high school diploma and one year of customer service experience. Candidates should be proficient in computer skills and adaptable to changing priorities. This role offers an opportunity to impact patient care positively.

Qualifications

• 1 year of customer service experience.
• Ability to adapt to changing priorities.
• Proficient in EMR workflows.

Responsibilities

• Coordinates administrative tasks for physician practice operations.
• Gathers information for accurate patient registration.
• Sustains the execution of the patient schedule.

Skills

Customer service experience

Proficient computer skills

Ability to maintain accuracy

Ability to handle cash

Adaptability to changing priorities

Education

High School Diploma/GED

Job description

A major healthcare provider in Macungie is seeking a Patient Services Representative to coordinate clerical and administrative duties, ensuring excellent patient service. The position requires a high school diploma and one year of customer service experience. Candidates should be proficient in computer skills and adaptable to changing priorities. This role offers an opportunity to impact patient care positively.