Patient Experience Coordinator

Hughston; Columbus (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization is seeking a Patient Care Representative responsible for ensuring the best patient experience. The role involves interacting with patients, evaluating satisfaction, and coordinating training. Candidates should have prior administrative experience and be proficient with Microsoft Office. This position is essential for fostering a supportive environment for patients and families.

Qualifications

• Prior administrative and customer service experience required.
• Valid Driver’s License and satisfactory motor vehicle record may be required.

Responsibilities

• Collect data about patient care problems.
• Evaluate patient satisfaction and suggest improvements.
• Coordinate patient customer service training.

Skills

Customer service

Administrative skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft Powerpoint

Education

High School Diploma or equivalent

Job description

A healthcare organization is seeking a Patient Care Representative responsible for ensuring the best patient experience. The role involves interacting with patients, evaluating satisfaction, and coordinating training. Candidates should have prior administrative experience and be proficient with Microsoft Office. This position is essential for fostering a supportive environment for patients and families.