Patient Registration & Support Specialist

Independence Health System; North Butler (PA); On-site; USD 21,000 - 30,000; Part time

Job summary

Independence Health System is seeking an Administrative Support person in Butler, PA, for part-time hours. The role greets patients, directs calls, and registers patients in Meditech, ensuring accurate data entry and timely referrals and authorizations.

The position requires a High School Diploma or GED and at least six months in a customer service role. The incumbent will monitor waiting areas, assist imaging staff, and help maintain patient flow and satisfaction while handling related duties

Qualifications

• Six months of experience in a customer service role.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Responsibilities

• Greet, assist patients, and direct phone calls to the proper area in a professional, efficient manner.
• Register patients using established procedures to initiate medical records and patient accounting in Meditech.
• Obtain ABN’s, referrals and insurance authorizations when indicated.
• Monitor waiting areas and communicate issues; enter work orders as needed.
• Assist imaging staff and patients to support patient flow and satisfaction.

Skills

Customer service

Leadership

Organization

Critical thinking

Communication skills

Education

High School Diploma or GED

Job description

Independence Health System is seeking an Administrative Support person in Butler, PA, for part-time hours. The role greets patients, directs calls, and registers patients in Meditech, ensuring accurate data entry and timely referrals and authorizations.

The position requires a High School Diploma or GED and at least six months in a customer service role. The incumbent will monitor waiting areas, assist imaging staff, and help maintain patient flow and satisfaction while handling related duties